Highly Recommended 1 Student's Book - English For The Hotel And Catering Industry, New Edition

Highly Recommended is a popular elementary-level course for younger adult learners on hotel and catering courses in schools and colleges, or people training for a career in the hospitality sector. It provides the English needed for dealing with customers and colleagues in a variety of hotel and restaurant situations, such as : taking bookings, checking guests in and out, dealing with enquiries and complaints, explaining dishes, taking payments. Highly Recommended New Edition has been extensively revised and updated to take account of changing practices and new technologies such as computerized reservation systems. New - more listening and speaking practice. New - an extended real-world activity at the end of each unit New- a Language review section with additional explanations and 'Test yourself' exercises. New - a multilingual wordlist with vocabulary in French, German, Italian, Japanese, and Spanish.